Recover files from external hard drive

Almost everybody use external hard drive to transfer, store and backup data. It is the best way to store massive data, because the external hard drive has features like large volume, easy to move from one place to another, etc. And it is easy to connect an external hard drive to your PC, laptop, and even Apple iPad, using USB cable. So it's also a good way to share your photos, video and files with your friends, colleagues or family members using an external hard drive.

But sometimes, it is also possible that you would meet problems with an external hard drive, that is, the data might be deleted by mistake or got lost for some unknown reasons such as formatted partitions, lost partitions, etc. This is possible due to problems like operating system crashing, a forced shutdown, virus attack, etc.

Some situations which may lead to data loss from external drives

  • Accidental deletion: Sometimes you may accidentally delete some files from an external hard drive using Delete option from the context menu. Files deleted in this manner will bypass the recycle bin.
  • Partitioning/Formatting: While creating new partitions or formatting a partition on external hard drive, files are lost due to partitioning/formatting errors.
  • Virus attack: External hard drives corrupted or damaged due to virus attack when used online or because of virus-infected computer to which it is connected. This may lead to huge data loss.
  • Mac volumes refuse to mount: While using external hard drive on Mac computer, sometimes data may be lost or become unreadable when partitions fail to mount.
  • Improper system shut down: If the computer is shut down improperly, data present on external hard drive connected to the computer becomes inaccessible and sometimes may be lost.

Top reasons to choose this software

  • Can recover data from hard drive or memory card even if it is corrupted, formatted or damaged.
  • Performs recovery from memory sticks, compact flash, IBM Micro Drives, SD Cards, MMC Cards, XD Cards or Secure Digital Cards.
  • Can retrieve pictures, music, videos, documents, etc.
  • Can restore data from the devices that are not booting even after full system restore.
  • Supports recovery of documents from almost all external drives like SD, XD, MMC flash memory cards, memory sticks, SATA, SCSI, IDE hard drives, USB external drives, FireWire Drives, iPods etc.
  • Recovered data can be sorted on the basis of name, size, date and file type.
  • Can recover data from corrupted Mac volumes or drives and mounts it into Mac OS. It then analyzes and restores the deleted data.


If the data in your external hard drive got lost or deleted, please follow these steps to get it recovered:

1. Stop using your external hard drive immediately. It is very important, because if you continue using the external hard drive, new data may be overwritten on the memory space from where your data got deleted, which may cause the failure of a recovery. A point-of-failure recovery may cause the whole file or document unusable.

2. Connect your hard drive to another computer as an external hard drive with a USB cable.

3. Download & install Mac file recovery software. After running the software you will get a welcome screen with three different options like “Recover Files”, “Recover Photos” and “Recover Volumes / Drives”. Select any of the options that match your requirement. Select “Recover Volumes / Drives” to retrieve data lost from your connected external drive.

Recover files from external hard drive - Main Screen

4: In the next window two options will appear “Volume Recovery” and “Formatted / Reformatted Recovery”. Select the 2nd option to retrieve data from formatted or reformatted external hard drive. Then select the drive / volume from which you have lost the data. After selecting the appropriate volume click on “Next” to start the data retrieval process.

Recover files from external hard drive - restore data from memory card

5: After the process is completed you can view all the data restored from that particular volume along with all their necessary details.

Recover files from external hard drive - Retrieve deleted data from sd card


Visit data retrieval on MacBook for restoring documents that were deleted using Command+Delete or by emptying Trash Bin.

Do pay attention:

DO NOT select your external hard drive to save the recovering files to avoid possible overwritten the original data on your external hard drive. You should save the recovered files to another separate drive, for example, an internal hard drive.


For Leopard (10.5) and
Snow Leopard (10.6) Users

For Lion (10.7), Mountain Lion (10.8),
Mavericks & Yosemite(10.10) Users